FAQ
Frequently asked questions
Everything people ask before signing up. If your question is not here, email support@tryfluxi.com and a person will answer.
AI Assist and AI Images
Two things, both beside the composer. AI Assist writes posts — from a photo, from a one-line brief or from your draft — refines them in one click, writes whole threads, and adapts a post for every other network. AI Images makes photos and on-brand graphics, and edits images you already have. Every image you upload also gets free AI-written alt text.
Much less than with a general chatbot, because Fluxi’s AI is told who it is writing for. Each social portfolio has a brand voice — tone, audience, a sample of your writing, words to avoid — and a business profile with your products, prices and opening hours. It also follows each network’s conventions and avoids the tell-tale habits, like hashtags and emoji you did not ask for.
Yes. Add an image to the post and press “Generate post for this image”. AI Assist looks at the picture and writes around what it actually shows, without guessing at what it cannot see.
No. AI Assist and AI Images only ever suggest. Nothing changes in your post until you insert it, you can undo afterwards, and publishing is always something you schedule.
Yes. AI Images designs in the brand colours from your business profile, and ticking “Use logo” places your logo on the image exactly as it is.
Every AI action uses credits from your team’s monthly allowance: 1 for a piece of writing, 10 for an image or an image edit. Pay as you go includes 300 credits a month for each social portfolio, Unlimited includes 10,000, and the free trial includes 50. Paying teams can buy top-ups that last as long as they are subscribed. AI alt text is free.
The text, images and business details needed for a request are sent to our AI provider to produce the result, and are not used to train its models. If you never press an AI button, nothing is sent — apart from images you upload, which are described for alt text.
Fluxi, plans and publishing
X, LinkedIn, Instagram, TikTok, YouTube, Threads, Facebook and Bluesky. Google Business Profile is in progress. Each account is connected once and stays connected until you disconnect it.
One client or brand, and everything belonging to it: the connected accounts, the calendar, the media library and the saved hashtag groups. You switch between portfolios in the app, and you are billed per portfolio.
No. Accounts are connected through each network’s own authorisation screen — or, for Bluesky, a revocable app password the client creates for Fluxi — so the client approves access without handing over login details. They can revoke it from their side at any time.
fourteen days, no card required. The trial runs one social portfolio for one person with AI Assist and AI Images included, plus 50 AI credits — up to three platforms connected and two posts a day, which is enough to take a post all the way from draft to published before deciding.
$10 a month per social portfolio, $10 a month for each person beyond you, with AI Assist, AI Images and a monthly allowance of AI credits included. If that adds up past $199, take Unlimited instead.
Yes — you pay nine months’ price for twelve, on every line of the plan. You can switch between monthly and annual later.
Yes. Change the number whenever your client list changes and the difference is prorated against your current period. Fluxi shows you the exact amount before you confirm.
No. Scheduled posts are published by Fluxi’s background workers, so the queue runs whether or not you are signed in.
The post is marked failed, or partly published if it went out to some networks but not others, with the reason in plain words for each network. Fluxi emails you, and one click retries just the networks that failed. Anything you cannot resolve, email support@tryfluxi.com.
Yes. On X, Bluesky, Threads, Instagram and Facebook it can repost the post hours later for followers in other time zones, and reply underneath with your link once the post reaches the likes you choose. Keyword replies send a link to everyone who comments a word like GUIDE — by DM on Instagram, Facebook, X and Bluesky, and as a reply on Threads and YouTube.
Yes. The composer suggests a few good times, one click each, based on research into when each network’s audience is usually most active and on where your audience lives. The calendar’s week view shades the same times.
On your own is the normal case. You are the included seat on every plan, and additional team members are ten dollars a month each if you ever need them.
Minutes. There is no migration and no onboarding call — connect an account, write a post, pick a time. Most people schedule their first post in their first session.
Get your next week scheduled
Connect an account, write a post and put it in the calendar. You can do all of it on the free trial, today.
14 days free. No card required.